The data acquisition capability/department takes care of important aspects of how our customers ingest data into the Dynatrace platform. This includes cloud integrations, the ActiveGate, K8s operator, and the extension framework.
Responsibilities
1. Lead the capability – together with the Leadership Team, you're responsible for the Vision, Mission, and Roadmap + Prioritization (+JIRA).
2. Represent the leadership team / API of the capability (internal & external).
3. Understand and communicate the “Why”, identifying pain points and opportunities for additional customer and business value within the capability.
4. Support the leadership team with strategy, key investment areas, and alignment with the company's business goals.
5. Drive resource planning (staffing) and other capability-related costs (cloud costs).
6. Promote product management methodologies, tools, and best practices through coaching, mentoring, and setting an example for product managers.
7. Drive capability initiatives to facilitate collaboration between various departments and stakeholders, ensuring that external and internal stakeholders are aligned and exchanging information effectively.
8. Evaluate and enhance communication with customers (e.g., through Customer Advisory Boards) and customer-facing departments, aiming at improving our ability to inform, retrieve feedback, excel in support situations, and effectively handle any escalations that may arise.
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