As part of our GUIDE team
As an information strategy product manager, you’ll ensure that Dynatrace users find the right information at the right time in the right way.
Your main focus will be Dynatrace Documentation, but you’ll draw on your experience in enterprise-grade documentation strategy and tooling to think beyond silos and channels. Your strategies will reflect a holistic view of the user journey across Docs, Dynatrace Community, Dynatrace Developer, and other channels. You understand what different users need and how we can evolve our self-serve resources to support them best.
You’ll work together with other passionate, approachable product managers who draw upon the team's collective strengths to achieve the best possible results for us and our users.
Your role at Dynatrace
* You will develop and drive the roadmap for our product documentation in alignment with other parts of our Experience Ecosystem (Dynatrace Community, Dynatrace Developer portal, enterprise search, and other channels).
* You will dive deep into how people access information in our ecosystem to design an effortless, next-level experience that caters to users' different needs.
* You will help develop our cross-cutting information and content strategies for contributors to ensure we're building a coherent, cohesive, and consistent information journey.
* You will promote user-centric, cross-channel thinking and processes.
* You will support cross-solution information strategy initiatives and balance the big picture and actionable, well-defined increments.
What will help you succeed
* You have 2+ years of product management experience in a B2B software product environment and 5+ years of experience as a technical writer with experience in defining strategy and governance for software documentation.
* You are a creative self-starter who can envision a future for enterprise software documentation above and beyond what we can do today.
* You have a passion for devising enterprise-grade strategies and roadmaps for technical documentation.
* You start with the “why” behind your strategy to motivate and inspire.
* You understand docs-as-code and are itching to use new technologies (LLM, gen AI) to take our experience ecosystem to the next level and let content contributors focus on what they do best.
* By leveraging your hands-on technical expertise, you draw insightful conclusions validated by customer analytics, ensuring consistent results amidst diverse contributors and stakeholders.
* You excel in engaging with both internal and external stakeholders, articulating your vision and plans with clarity and precision.
* You understand technical topics such as software intelligence, cloud technologies, artificial intelligence, application security, and SaaS.
* You enjoy sharing your knowledge and skills with other team members and learning from others.
Why you will love being a Dynatracer
* A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
* Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
* A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
* An environment that fosters innovation, enables creative collaboration, and allows you to grow.
* A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
* A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
* For this position we offer exclusive relocation support to ourR&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Clickthis linkto find out more.
* Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Compensation and rewards
* We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
* Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 60,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.
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