For us, passion for trading is simply in the genes. The small family business established by the brothers Carl and Heinrich Heinemann in 1879 has developed into a major distributor and retailer for the international travel retail market.
What you will get :
* Free on-site parking & Accessible by public transport
* Important training and Career development opportunities
* Team work within a great environment
* Work with luxurious brands
* Diversity, Equity, Inclusion & Belonging program
* Extra days of annual leave
Your new job includes
As the Sales Team Leader, you will be an integral member supervising the delivery of customer service. You will lead by example, driving sales, coaching, and developing your team members to ensure they are providing great customer service.
You are passionate about the retail business and delivering an exceptional customer service experience. Others would describe you as energetic, driven, with strong communication skills. You are a natural leader, and you use your interpersonal skills to bring a team together and are passionate about working with customers to understand their needs.
As a Sales Team Leader you will
* Deliver a high level of customer service both personally and within the team.
* Develop a comprehensive understanding of product knowledge, best sellers, product features, and benefits within the team.
* Coach, mentor, and develop team members, ensuring correct company procedures are followed.
* Ensure visual presentation, merchandising, and stock management meet company standards.
* Manage the customs compliance requirements both personally and within the team.
* Work collaboratively with other Team Leaders to innovate and deliver initiatives related to our people, customer, and KPI targets.
* Provide accurate payment and cash handling in line with company policies and procedures.
What you should bring along
* Previous experience in leading a large team preferably within retail.
* Immaculate personal presentation.
* The ability to work in a fast-paced environment.
* Experience in Perfumery & Cosmetics, Fashion & Accessories, and Liquor.
At Heinemann, we offer a great working environment with plenty of perks! We celebrate achievements with a reward program, staff discount from our retail outlets when you travel, career development opportunities, corporate activities, and the opportunity to be part of a team who understands that our people are at the core of everything we do.
Sound like you? We would love to hear from you, please submit your resume by clicking on the 'apply now' button below. Note only shortlisted candidates will be contacted.
How do your skills match this job?
Your application will include the following questions:
* Do you have customer service experience?
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Sales Team Leader?
* How many years of people management experience do you have?
Retail & Consumer Products 101-1,000 employees
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