2/3/2025 | Banking
Essential Duties and Responsibilities:
For our global banking client in Vienna, we are looking for a Solution Architect for Salesforce Marketing Cloud. Their Retail Customer Engagement Tribe is developing a platform that modernizes the entire CRM business for retail customers. We seek a developer with extensive experience in Salesforce Marketing Cloud and its integrations.
Responsibilities:
1. Solution Design: Design end-to-end solutions that leverage the full capabilities of the Salesforce platform, ensuring alignment with business objectives and requirements.
2. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring scalable, robust, and maintainable solutions.
3. Integration Strategy: Define and implement integration strategies, ensuring seamless data flow between Salesforce and other enterprise systems using APIs, middleware, or other technologies.
4. Customization and Configuration: Guide and oversee the customization and configuration of Salesforce applications, including the use of Apex, Lightning Components, Visualforce, and other Salesforce technologies.
5. Security and Compliance: Ensure that solutions meet RBI security and compliance standards, implementing necessary access controls, encryption, and other security measures.
6. Stakeholder Engagement: Collaborate with key stakeholders, including business leaders, IT teams, and end-users, to gather requirements and translate them into technical specifications.
7. System Integration: Oversee the integration of Salesforce with other enterprise systems, ensuring data consistency, performance, and coherence across platforms.
8. Performance Optimization: Identify and implement performance optimization techniques to ensure high responsiveness and efficiency of Salesforce applications.
9. System Upgrades and Patches: Manage and oversee system upgrades and patches, ensuring minimal downtime and adherence to best practices during deployment.
10. Vendor Management: Work with third-party vendors and consultants to integrate and extend functionalities within the Salesforce ecosystem.
11. Cloud and DevOps Practices: Implement and advocate for cloud and DevOps best practices, including continuous integration/continuous deployment (CI/CD) pipelines, automated testing, and infrastructure as code.
Workplace:
Vienna (hybrid work)
Other Requirements:
Must Have:
1. 5+ years of experience as a Solution Architect or in a similar role, with a focus on Salesforce Marketing Cloud.
2. Strong expertise in Salesforce data modeling, architecture design, and system integration with cloud solutions.
3. Expertise in integrating and leveraging AWS services for data storage, compute, and security.
4. Excellent communication skills, capable of conveying complex technical concepts to both technical and non-technical stakeholders.
5. Proven leadership skills and experience mentoring development teams.
6. Fluent in English; knowledge of German and other CEE languages is an advantage.
Nice to Have:
1. Experience with Marketing Cloud Personalization and Data Cloud.
2. Background in the financial industry.
3. Experience with event-driven architecture (e.g., Apache Kafka or Pulsar).
4. Salesforce certifications (e.g., Salesforce System-, Technical-, Integration Architect) are highly preferred.
5. Familiarity with agile methodologies (Scrum, Kanban, XP) and collaboration tools (JIRA, Confluence).
Salary or Daily rate based on your skills and experience (call for proposals).
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