Hotel & Luxury Appartements Dorfstadl****Superior
I'm looking for a flexible and dedicated person for reception or the office. The main task will be day-to-day reception work. The office is being expanded, and you have opportunities for advancement – I'm open to new opportunities. All eventualities can be discussed individually. As a young, modern boss, I'm extremely flexible regarding working hours. You also have the option of taking extended vacations. I'm looking to develop someone and have them on the team long-term.
Reception and care of guests:
* Friendly and professional reception of guests.
* Support with check-in and check-out processes.
* Answering guests’ questions and concerns.
Telephone and email communication:
* Answering and forwarding telephone calls.
* Processing email inquiries and reservations.
* Managing correspondence with guests and suppliers.
Administration and organization:
* Management and maintenance of the guest database.
* Management of reservations and bookings.
* Coordination with other departments to ensure smooth operations.
Flexibility and commitment:
* Willingness to respond flexibly to the needs of the company.
* High motivation and commitment to the tasks.
* Excellent oral and written communication skills.
* Friendly and professional interaction with guests and colleagues.
Organizational skills:
* Ability to manage multiple tasks simultaneously and set priorities.
* Careful and structured way of working.
* Ability to work in a team and support colleagues.
* Participation in team meetings and training sessions.
Experience and qualifications:
* Experience in reception or guest relations is an advantage.
* Good knowledge of MS Office and common hotel software systems.
Customer orientation:
* High level of service orientation and enjoyment in dealing with people.
* Willingness to respond to guests’ wishes and needs.
Career opportunities:
* Opportunity for professional development and advancement within the company.
Pleasant working atmosphere:
* Working in a friendly and supportive team.
* Modern and pleasant working environment.
Free board and lodging:
* Free meals and accommodation during employment.
* Opportunity to take longer vacations with an annual position to travel the world or relax.
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