Location, Type, Skill, Responsibilities & More
IT Support Specialist
Location: Salzburg, Austria
Type: Dispatch / Part-time
Hours: 20 hours per week
Skills: IT support, Technical proficiency, Troubleshooting, Hardware
Description: BCIC Swiss GmBH | Best Connect International Company is looking for a dispatch IT Support Specialist to join our team in Austria. If you’re passionate about IT support and troubleshooting, we’d love to hear from you.
Responsibilities:
1. Provide first/second level contact and problem resolution for customer issues.
2. Work with third-party vendors to remediate complex AV issues as needed.
3. Provide timely communication on issue status and resolution.
4. Maintain ticket updates for all reported incidents.
5. Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
6. Have basic knowledge of Mac operating systems to support Apple PC users.
7. Install, upgrade, support, and troubleshoot printers and computer hardware.
8. Perform general preventative maintenance tasks on computers, laptops, and printers.
9. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
10. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
11. Have broad experience in IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
12. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned.
Requirements:
1. 20-hour weekly work permit in Austria
2. Strong IT/computer knowledge
3. Need German B2 language proficiency
Salary: Negotiable
To apply, email us at: kaniz.fatema@bcic-swiss.com
Important Note: Only applicants currently residing in Austria meeting the work permit requirements will be considered.
Join us and be part of a dynamic tech-driven environment!
Apply Now!
Kaniz Fatema
Talent Acquisition Specialist
Kaniz.fatema@bcic-swiss.com
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