Honda Central Europe is Honda's sales headquarters, based in Wiener Neudorf (near the Badner Bahn). As the largest engine manufacturer in the world, the sale of automobiles, motorcycles, and power products (garden and industrial equipment, snow blowers, and outboard motors) is our passion. Our products are sold through a nationwide network of Honda dealers.
To strengthen our team in Wiener Neudorf, we are looking for:
Business Operation Specialist/ CRM (f/m/d)
with dealership work experience
Permanent position, full-time (38.5 hours per week)
There is a passion that can be combined with professional and personal success...
Your profile
* Completed education in business or engineering
* Proficient in German and fluent in English (Czech or Slovak is an advantage)
* You bring minimum 3 years of experience from the auto, motorcycle, or similar technical industry
* High level of MS Office skills (especially Excel) is a must
* Experience in Social Media utilization in communication with Customers
* Digital platforms development or implementation
* Experience in the aftersales service area
* Good proficiency in some specialized software, e.g., Business Objects/other database handling
Your tasks
* Customer Department Customer Database management including GDPR
* CRM implementation & development management (PM Reminders, etc.)
* Programmes implementation & development management (eVHC)
* Pan-European DMS strategy implementation, DMS development, data connections
* Pan-European Marketing implementation and local strategy creation
* CR cases handling (e.g., GDPR related)
* Respond to specific requests for data and provide the required analysis and reporting to resolve queries from 3rd parties, other departments, and dealers
* Advise management of any difficulties/challenges in delivering daily operations and develop alternative courses of action and plans where necessary
We offer
* A dynamic corporate culture of a multinational, financially strong Japanese company with the chance to contribute your own ideas
* Independent work in a friendly and committed team
* Pleasant working environment with good public transport connections
* Flexible working hours (flextime)
* Hybrid working (of office and home office)
* International contacts, international team
* Structured onboarding and post-onboarding support
Main Benefits
* Hybrid working (home/office)
* Flexible working hours
* Laptop
* Intensive training on the job, training, and development of talents
* Canteen
* Parking
The gross annual salary is EUR 55,000 on a full-time basis (38.5 hours/week) with a possibility of overpayment based on your qualification.
If your pulse is now beating faster and you would like to shape your professional future at Honda, then apply today, stating your earliest possible starting date, sending us a letter of motivation in German and English with a CV by e-mail directly via apply smart!
Your Contact
Recruitment Team of Honda Austria Branch of Honda Motor Europe Ltd.
2351 Wiener Neudorf, Hondastr.1
apply smart
www.honda.at
Honda's policy is to create equal opportunities in the workplace for all people associated with Honda. The focus is on the commitment of Honda, a fair Japanese company free of discrimination that accepts the uniqueness and differences of people worldwide.
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