Your mission
* Operational support for international customers in the field of fairs and events as well as associated park management
* Interdepartmental organizational tasks and coordination as part of the project management team
* Proactive operation and monitoring of customer systems
* Important link to contribute significantly to the success in the trade fair sector, mainly in the DACH region
* On-site and remote support at trade fair events: Ticketing, access management, trade visitor registration, exhibitor management and lead tracking
* Advising customers on software and hardware issues - consulting
* Identifying potential for improvement and initiating internal processes through customer and market proximity
* Close customer contact and user training
Your profile
* Structured way of working, willingness to learn and high level of initiative
* Very good knowledge of written and spoken English and German
* Polite manner towards customers
* Stress-resistant: you keep a cool head and find solutions under pressure
* Good knowledge of common MS Office products
* Basic knowledge of SQL and Atlassian Jira an advantage
* Routine in presentation and training tasks
* Ability to work in a team and high problem-solving skills
* Class B driving license
* Flexibility in the context of business trips and willingness to sporadic weekend assignments
* Technically oriented education (HTL, FH, university) such as electrical engineering, mechatronics, IT is an advantage
Your benefits
* Nice team colleagues, friendly and open corporate culture
* Flexible working time models, home office according to agreement
* Scope for creativity and responsibility, allowing you to grow with Axess
* Career-enhancing training and further education
* Free soft drinks and meal allowances
* Parking spaces for cars and bicycles
* Fruit basket
* E-charging stations for electric cars
* Good public transport connections
* Axess team events
* Attractive company discounts
* Health promotion (e.g. yoga)
* We offer a very attractive and performance-related salary, which is based on your qualifications and professional experience. This is significantly higher than the collective agreement for employees in the metal industry.
Your contact at Axess
For any further questions, Jessica Ilchmann (Head of HR) is happy to support you.
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