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Embark on an exciting new career path at W Hotels, where your natural talent is celebrated. Our work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
We're dedicated to Igniting Curiosity, Expanding Worlds. We are a place to experience life. We open doors and open minds, constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.
Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you're original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you become part of a portfolio of brands with Marriott International.
CURATING ORIGINALITY TAKES TALENT.
We're seeking an Assistant Night Manager.
The Assistant Night Manager at W Brisbane oversees the hotel's operations during nighttime hours, ensuring guest satisfaction and smooth running of services. They handle late check-ins and check-outs, manage staff, and address any issues or emergencies that arise during the night.
The Role:
* Oversee the Front Office operation to maintain high standards.
* Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities.
* Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards, and cash in accordance with the hotel credit policy.
* Represent Senior leaders in their absence, taking full responsibility of the hotel.
* Act in accordance with all security and emergency procedures and manage the instigation of these, as required.
* Act in accordance with policies and procedures when working with front of house equipment and property management systems.
* Conduct Health and Safety Checks and Night Walks.
* Have full awareness of all hotel areas.
Benefits:
* The best hotel training opportunities produced independently by W Brisbane and internationally recognised training programs by Marriott International.
* 'Great places to work' certified.
* Discounts on hotel rooms, including all properties within the Marriott International group, for you and your family & friends.
* Discounts on food & beverage across all our hotels.
* Recognition programs to keep you motivated.
* Wellbeing & mindfulness programs to ensure you stay healthy.
* Employee Assistance Program.
Diversity and Inclusion Statement:
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state or local laws.