Responsibilities
1. Embed analytics models into end-to-end customer journeys or business processes.
2. Requirement Gathering
o Identify and document requirements to enhance customer-centric solutions.
3. Stakeholder Alignment
o Collaborate with and align diverse stakeholders to achieve project goals.
4. Lead workshops and meetings with senior stakeholders to ensure smooth execution.
5. Marketing Integration
o Apply marketing expertise to refine customer touchpoints and communication strategies.
6. Problem-Solving
o Address and resolve challenges to continuously improve processes and customer experiences.
7. Technical Insight
o Understand analytics models and how they can be applied effectively in business contexts.
8. Coordination
o Manage product and project activities to align with organizational objectives.
Requirements
1. Proven Customer Journey expertise with a track record of improving processes and customer outcomes.
2. Experience in coordination, product management, or project management roles.
3. Strong marketing skills to support journey refinement and communication strategies.
4. Solid business analysis capabilities to gather, interpret, and act on customer needs and data insights.
5. Exceptional problem-solving skills and a proactive mindset.
6. Demonstrated experience leading stakeholder workshops and meetings at senior levels.
7. Excellent communication skills to effectively liaise with both technical and non-technical stakeholders.
8. A good technical understanding of analytics models and their practical applications.
What we offer
1. B2B Contract: Employment based on a B2B contract.
2. Stable and Dynamic International Firm: Employment based on a B2B contract.
3. Engaging Projects and Latest IT: Chance to participate in interesting projects and work with the latest information technologies.
4. Competitive Rates: Attractive remuneration rates offered.
5. Renowned International Projects: Involvement in the most prestigious international projects.
6. Multisport and Private Medical Care: Access to Multisport benefits and private healthcare services.
Apply & join the team
Didn’t find anything for yourself? Send your CV to praca@seargin.com
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