Job Title: IT Support Intern (To be based in Vienna, Austria)
Role Description
Enery is an independent renewable energy provider dedicated to supplying its customers with reliable, affordable, long-term green energy. With a diversified green fleet currently generating almost 700 GWh of clean electricity from 490 MW and powering 277,706 households, Enery is at the forefront of driving the CEE region’s transition to sustainable energy. The company’s ambitious plans include ongoing development projects with more than 8 GW in 11 countries. With its diverse and multidisciplinary team of 30 nationalities, Enery is focusing on developing, constructing, and operating renewable energy projects by integrating environmental, social, and governance (ESG) factors into every aspect of day-to-day business.
We are looking for a self-motivated individual who is keen to acquire hands-on IT support experience. The role consists primarily of providing end-user hardware and software support to employees in our Vienna office. Additionally, there is the opportunity to manage photovoltaic energy production hardware, IT network infrastructure, and cloud services.
Key Responsibilities
1. Provide first-line technical support to a growing user base in Vienna, as well as remote users across Central and Eastern Europe (CEE).
2. Diagnose and troubleshoot hardware and software issues on desktops, laptops, and mobile devices.
3. Assist with the installation, configuration, updating, and maintenance of software and hardware, including printers, video conferencing devices, servers, and network hardware at local and remote locations.
4. Provision equipment and domain accounts for new employees, ensuring seamless onboarding.
5. Assist in managing user identities, groups, and access policies through Microsoft Entra ID.
6. Maintain and update network topology diagrams, documenting network configurations, changes, and procedures.
7. Work with colleagues to identify and drive projects to optimize, standardize, align, and automate business processes across the organization.
What We Are Looking For
1. Experienced user of the Microsoft productivity suite (OneDrive, SharePoint, Excel, Word, PowerPoint).
2. The desire to learn and apply analytical and problem-solving skills.
3. An eye for detail and organization.
4. Basic knowledge of network security concepts, such as firewalls, encryption, and VPNs, and a keen interest in learning more.
5. Very good English language skills.
What We Offer
1. Attractive performance-based bonus.
2. Formal training and certification budget.
3. Be part of a young, dynamic, growth company.
Mandatory legal notice: The salary for this position is EUR 1,500 gross/month.
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