At netcup you can find everything you need for your online project.
Be Yourself - Because that´s how we want You to be
We are a team of highly motivated and qualified employees who are passionate about inspiring customers and working on technical solutions. If you want to take yourself and our products further, then come to us and shape the future of netcup!
as of now | Full-time, Part-time | Klagenfurt, Karlsruhe, Remote
You're not interested in sales - your passion lies in support? Do you enjoy dealing with customers and solving problems? If you want to be part of a committed and professional team in an international environment, then Anexia is the right place for you!
#PROFILE
* After an intensive training phase, you will gain a deep understanding of the services and products of our netcup brand.
* You are the first point of contact for IT questions and problems of our customers.
* You are responsible for netcup customer support and product consulting (no sales!).
* Your area of responsibility includes accepting and processing all inquiries in the netcup support, both by phone and in writing via ticket system.
* You are available full-time for a 1-month training phase starting February 1st, 2025, after which part-time is possible.
#WANTED
* Completed training (apprenticeship, technical college, HTL, ...) or corresponding professional experience in support.
* Basic knowledge in FTP, IMAP, POP3, SMTP, SSH.
* Ability to work independently and autonomously.
* Strong customer and service orientation.
* Very good communication skills as well as a high level of commitment and team spirit.
* Interest in and willingness to undergo further professional training.
* Professional manner of expression as well as excellent written and spoken German and good knowledge of English (any other foreign language is an advantage).
#WHAT WE OFFER
We are more than just a workplace. We offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours, further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, and a fun corner.
Have we sparked your interest?
We look forward to your expressive application!
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