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We are seeking an experienced IT professional to lead a small IT function and manage a key partnership with our Managed Service Provider (MSP). This hands-on role combines technical expertise, strategic vision, and the ability to present IT insights to the company’s board.
About the Role
As the Manager IT Services, you’ll develop and maintain ICT systems that align with our strategic goals. Working closely with the Executive team, you’ll provide tailored IT solutions, oversee vendor relationships, and ensure a secure and reliable infrastructure.
Key Responsibilities
* ICT Leadership: Deliver fit-for-purpose IT strategies and services, balancing innovation with operational needs.
* Project Management: Lead digital transformation projects and enhance the user experience.
* Vendor & Budget Management: Oversee MSP performance, manage the IT budget, and ensure value for investments.
* Cybersecurity Oversight: Implement robust security measures, from risk assessments to incident response and training.
What We’re Looking For
* Proven experience in IT leadership or as a 2iC to a CIO.
* Strong technical skills, including CRM systems, infrastructure management, and digital transformation.
* Ability to communicate technical concepts clearly and influence stakeholders.
* Experience managing external providers and delivering high-quality service.
Why Join Us?
Be part of a leadership team committed to innovation, offering access to professional development and opportunities to make a real impact. This role supports a team of 80 staff across 8 locations in Australia and is based in Melbourne with 2–3 days of in-office work.
If you’re a self-starter who thrives in a leadership role and is passionate about driving IT excellence, we’d love to hear from you! #J-18808-Ljbffr