Job Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.
Business Area: Sales Engineering
Seniority Level: Mid-Senior level
As a Solutions Engineer you will:
* Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)
* Support the technical needs of customers including discovering new use cases for Cloudera’s technology
* Design solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns
* Demonstrate Cloudera products in a way that inspires your customers to say “yes” to Cloudera
* Partner with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales
* Present product roadmap and vision to inspire your customers to think bigger
* Interface with other Cloudera teams to ensure your customers hear one Cloudera voice
* Advocate for your customers’ needs to Product Management and Engineering
* Participate in external publicity and evangelism (conferences, meetups, webinars, blogs)
We’re excited about you if you have:
* A passion for using technology to make a difference to people and organisations.
* A minimum of 5 years experience in a customer-facing role, ideally in a pre-sales context
* The ability to create and give technical presentations and demonstrations
* Experience with some of the following technologies:
o Big Data, Data Warehousing or Relational Databases
o Data Engineering, Data Science or Machine Learning
o One or more of the three major cloud service providers (AWS, Azure or GCP)
o Operations, Security and Data Governance within the enterprise
o Unix or Linux
* Experience gathering and understanding customer business requirements
* Excellent written and verbal communication
* Problem solving skills
* A willingness to learn, a curiosity to discover and a drive to make your customers successful
What you can expect from us:
* Generous PTO Policy
* Support work life balance with Unplugged Days
* Flexible WFH Policy
* Mental & Physical Wellness programs
* Phone and Internet Reimbursement program
* Access to Continued Career Development
* Comprehensive Benefits and Competitive Packages
* Paid Volunteer Time
* Employee Resource Groups
Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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