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Powerserv Austria
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Job Reference:
7787b52698f7
Job Views:
2
Posted:
19.04.2025
Expiry Date:
03.06.2025
Job Description:
Our client is an international company in the pharma industry, located in Krems an der Donau.
We are searching for a full-time On-site IT Support Specialist.
Key activities & responsibilities
* Provide desk side support to all users on site including regular use of ticketing system (Service Now)
* Operate and implement all IT infrastructure in scope, including appropriate application of globally defined processes around Configuration Management, Change Management, and Incident/Problem Management
* Ensure effective collaboration with all IT colleagues
* Communicate all IT infrastructure related topics to users on IT Solution Spot
* Support all IT infrastructure projects on site
* Support and manage vendors providing IT services at the site
* Deliver products based on the IT Product model
* Responsible for HW asset management, HW stock maintenance, planning and HW purchasing
* Support achieving departmental budget goals at the site
* Assist with or perform administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory
* Master the One IT Operating Model and apply the Model in daily work
* Interact with fellow colleagues from other sites/countries for knowledge sharing, knowledge gaining
* Support and implement all IT infrastructure projects in scope
Qualification
* 5 years relevant experience or demonstrated technical knowledge
* Excellent English and German language, written and verbal communications skills required
* Education: MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Computer Science Engineering, Math, or equivalent experience
* Demonstrates creative incident solving in response to position IT as a tool for supporting the business
* Operates effectively in a matrix environment
* Strong customer-focus and excellent customer skills
* Strong emotional intelligence, friendliness, and respectful attitude
* Positive mind-set, body-language, and vocabulary in all interactions with all users, stakeholders, colleagues
* Team player
* Understands characteristics of the current IT environment and actively identifies opportunities for improvement
* Proactive and self-driven
* Fast learner
* Able to always demonstrate and inspire ethical, professional, respectful behavior
We offer
* Full-time position 38h
* The chance to work for an international group
* Der für diese Position vorgesehene Brutto-Mindestverdienst beträgt EUR 3307,50 pro Monat. Bei entsprechender Qualifikation oder Berufserfahrung ist eine Überzahlung möglich.
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