The Role
Location: Vienna, AT
Part of the local Management team, in the role as Trade & Operations Manager AT & CH (all genders) you are responsible for delivering the platform for our brands across all channels and translating short and long-term trade plans into action via planning and execution for Austria & Switzerland. The role will be accountable for translating the commercial results for both markets into Business and Operational Omni channel plans. They will assume accountability for setting and delivering against KPIs whilst also managing cross-category channel activities meeting the operational requirements to ensure delivery of all trade initiatives as well as see execution through to market level.
The role will be accountable for identifying, aligning and prioritizing new performance opportunities based on customer needs, demand shifts and market performance across all categories. Therefore they will be expected to provide quality planning & executional delivery liaising closely with both markets as well as other key stakeholders within the Cluster DACH, agencies and Market functions to achieve alignment.
Principle Accountabilities
1. Lead & Develop Omni-Channel Strategy & Concepts and overview a successful orchestration of touchpoints across all product categories for both markets
2. Evaluation and implementation of trade activities and channel operations against business plan, strategic alliances and other markets
3. Identifying ideal Route to Market incl. distribution strategy and targets, call frequency & rates, on shelf availability, retail classification, focus articles and core portfolio strategy and create a go to market set of outcome KPIs that will be implemented, tracked and monitored
4. Create, Develop and annually review and update retail classification across channels and categories for both AT and CH and take responsibility and accountability for their implementation
5. Establish CatMan expertise & analytics and support KAM regarding assortment & placement decisions, develop Cross Category Planograms and facing guidelines
6. Review & adapt existing Trade Concepts and establishment of new Trade compensation strategies (incl. contract development, legal & compliance checks, ROI calculation) ready for implementation into market.
7. Monitor Channel strategy, channel trends, competitor activities and evaluate tools, make business adjustments based on performed analysis
8. Develop and implement strategic concepts for new category launches & growth activities based on identified gaps
9. Monitor & optimize current field force territories based on capacity utilization and targets and look to move forward with Global advancements if applicable to the market
10. Overview trade actions and track performance based on KPIS
11. Design and take the responsibility for the production of store furniture, tools and trade & sales materials
12. Design and take responsibility for booking of trade ads in print & digital
13. Lead Planning and Framing of Sales Cycle as well as onboarding of Field Force by build & summarize relevant Brand & Trade Topics for each Sales Cycle
14. Take ownership of the SC review process. Creating the information, facilitating the sharing of the review and ensuring learning are taken forward
15. Overall view on Trade CuE Insight & Trade Information/Education to secure concept and activity compliance in regard to content
16. Manage Improvement & Innovation Strategies
17. Overview & control of Trade Budgets
18. Close stakeholder management with other Management colleagues as well as sales force
Skills and Experience Required
19. Sales & Marketing or other relevant degree
20. At least 3 years Sales & Trade marketing experience with Imperial Brands or other FMCG companies
21. Planning and Project Management skills
22. Understanding of IMB Strategy and how it applies to the Cluster and the market
23. Understands the drivers within categories, demand shifts, consumer needs and pricing dynamics to identify new strategic opportunities
24. CRM and other customer based data-source experience
25. Ability to demonstrate knowledge, presence and influence in senior management meetings
26. Ability to validate plans based on customer needs, commercial delivery detailing return on investment ensuring maximum benefits and results are delivered
27. Ability to analyze more complex data sets and translate into opportunities and actions
28. Fluent in German & English (spoken and written skills)
29. Open minded personality
What We Offer
In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including a great pension scheme, generous holiday entitlement and hybrid/flexible working opportunities as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.
Everyone Belongs
About Us
We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.