Service Centre Manager - Heavy Vehicle Division
O’Brien Glass are seeking an experienced, motivated and driven individual for a full time Service Centre Manager role based in our Perth Bus and Truck Service Centre in Kewdale.
This is an exciting opportunity for a hands-on and experienced People Leader to join a dedicated team and a World Market Leader within the Auto Glass industry!
The Role
The Service Centre Manager is a key leadership position within our Truck and Bus team.
Reporting to the Network Area Manager and working with a supportive and experienced senior leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success.
Key responsibilities include:
* Delivering quality customer service and leading the team to success.
* Managing and maintaining stakeholder relationships including customers, insurers, and local suppliers.
* Leading and supporting your team by setting and meeting key performance indicators within agreed budgets.
* Supporting the development of all team members by identifying and providing learning opportunities.
* Management of the schedules of work to be performed on a daily/weekly basis.
* Commitment to learning, growing, and developing your team.
About you:
* A rare opportunity to shape and mould a new team and lead your Service Centre to success.
* A People Manager or aspiring People Manager ready to take the step to the next level.
* Enjoy working in a fast-paced & dynamic environment.
* Customer focused with strong stakeholder management skills.
* Ability to lead by example and support your team.
* Computer literate with the ability to analyse branch data for reporting.
* Strong people management, team leadership, and influencing skills.
* Excellent written and verbal communication skills.
* Passion and dedication for business growth.
* Ability to work to budgets and towards key performance indicators.
* Background or interest in Automotive (highly regarded).
The Perks:
* Work with a supportive senior management team.
* Employee discounts with O’Brien services and our corporate partners.
* Ongoing incentive and recognition programs.
* Ongoing learning and development opportunities.
* Laptop, phone, and company vehicle or allowance.
* Incentive scheme based on performance.
* Uniform Provided.
* Community service/volunteering leave and giving back opportunities.
Realise your potential and build a career with O’Brien and Apply today!
As part of Belron, the world's leading glass specialists operating in 35 countries, O'Brien puts our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.
O’Brien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.
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