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Expert - Warehouse Service & Strategy (f/m/d)
Your main tasks in this role are:
* Build up knowledge and methodologies in our team to optimise service and maintenance contracts for (semi-) automated warehouses
* Develop a contract strategy based on internal guidelines and business requirements, taking into account risk, scope, pricing, etc.
* Advise on full-service contracts starting from conception to contract signature
* Negotiate contracts and service level agreements with vendors
* Ensure harmonised and future-oriented service concepts and strategy for new warehouse projects
* Define and integrate all service-related requirements into the project scope. Ensure this is done in close cooperation and coordination with relevant stakeholders
* Advise project teams in terms of service management analysis, design,implementation andonsite teams during ramp up and operations
Your Profile
The requirements of the role include:
* University degree or comparable education with a technical (preferably) or business focus
* 2 years or more of relevant experience within automation industry, (automated) material handling solutions, machinery & industrial engineering, or related industries
* Experience in the field of after sales service products and processes (e.g. direct customer service support remotely and on-site, technical customer service support, technical product management or similar)
* Very good knowledge of service-relevant business models
* Expertise in commercial clauses (liability, warranty, risk mitigation, or change management) with a proven track record in complex contractual work
* Convincing presentation skills in front of decision-makers or an international audience of experts
* Team player with a high level of communication and negotiating skills
* Excellent written and verbal communication skills in English, strong problem-solving skills
* Willingness to travel 10-20% internationally
A Career that Benefits You
Our benefits for you are wide-ranging:
* 6 weeks of annual leave every year for all
* A range of subsidised childcare support options
* Options to work remotely - from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries)
* Mobile devices provided to enable flexible working
* Relocation support (including visas/permits, home search and moving allowance)
* Free and subsidised healthy food and drinks provided at work
* Subsidised public transport
* Bike leasing programme to save up to 20% on bike costs to encourage sustainable transport and improve affordability
* Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more
* All the training you need to excel in your role
* Extensive personal and professional development
* High level of responsibility in a diverse and international business environment
* Collaboration with teams across border
* On-site & online sports with Wellpass membership
Remuneration
Gross annual salary starting from € 59.300*
*willingness to overpay with appropriate qualification
Place of work
Start of work
As soon as possible
How to apply
All applications take place through our online portal. Simply login and submit your CV, photo and all relevant certificates/qualifications.
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