We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? You will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).
Tasks will include:
1. L1 & L2 IT/Networking related tasks such as desktop support.
2. Server/Rack part hardware installation & replacement (e.g., hard disk drives).
3. Provide on-site assistance (console access to Router/Switch/Firewall etc.) to remote support.
Base Skill Set:
* Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms.
* Professionally trained & certified in IT Infrastructure Library & Windows Server Administration with a focus on utilizing programming techniques for various initiatives.
* Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.
* Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices.
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