About BOA Technology
BOA Technology builds the scientifically proven and patented BOA Fit System, partnering with market-leading brands to enhance their gear. Each unique configuration is engineered with performance fit at its core, creating a precise fit and better connection between an athlete and their equipment – improving performance.
The company is headquartered in Denver, Colorado, with offices in Austria, Hong Kong, Greater China, South Korea, and Japan. For more information, visit BOAFIT.COM.
Overview of Role
As a Development Support Specialist (DSS), you will ensure every Brand Partner (BP) project that enters the development process with the BOA Fit System receives world-class support and customer service throughout the entire product lifecycle.
You will act as the primary contact for all brand and factory developers, designers, and other development contacts, facilitating seamless communication between internal resources and BOA's Brand Partners.
Core Responsibilities
* Work with BOA Account Managers to support Brand Partner plans by responding to requests, building relationships with Brand Partners and their factories, and executing upon agreed actions.
* Mastery of the development process of Brand Partners, utilizing available resources and tools to align Brand Partners and factories to BOA's process.
* Collaborate with PPID Lead and Brand Partners to complete model sample reviews and finalize Product Approval Forms for mass production.
* Manage model data in D365/XRM throughout the product lifecycle and analyze data matrices.
* Ensure accurate and timely processing of sample orders, minimizing revisions and delays.
* Create custom color requests in a timely manner and deliver corresponding documentations.
* Coordinate brand development and factory training visits with BOA Factory Training teams and PPID Lead, adhering to project timelines.
* Limited travel may be necessary, either domestically or internationally.
Required Qualifications
* Experience developing and maintaining customer relationships.
* Demonstrated technical aptitude to quickly learn BOA's products and components.
* Organized project management approach and high attention to detail to manage multiple projects simultaneously and meet Brand Partner deadlines.
* Ability to collaborate and build relationships with diverse groups of people across the globe.
* Fluency in English (written & spoken).
Desired Qualifications
* Bachelor's degree.
* Skills in graphic design software to record and develop internal development documents.
* Experience and understanding of footwear construction and development processes.
* Formal project management experience.
* PC-based MRP/ERP knowledge and experience.
* Experience working with teams in Asia.
We Offer
* Challenging tasks in a successful and innovative company based in the beautiful lake area of Salzkammergut.
* A welcoming working environment in a committed and international team of employees.
* Learning and development opportunities.
* Flexible working hours.
* Amazing company activities and events.
* Lease a bike program.
* Competitive compensation package.
Legal Statement: The minimum salary for this position is 2229.- EUR gross per month, according to the collective agreement. However, our attractive salary packages are significantly above the stated minimum salary, depending on your experience and skills.