Head of Department - Property Management - Hawthorn Area
AMAZING opportunity for an experienced and passionate property management leader.
We are seeking a Head of Department to drive the success of their rental division. In this hands-on leadership role, the successful candidate will oversee a rapidly growing portfolio of just under 600 properties, while mentoring a high-performing team, optimizing operations, and delivering exceptional client service.
JOB DUTIES:
* Leading, mentoring, and supporting a team of 5 consisting of property managers and leasing consultants
* Overseeing property management of a portfolio of under 600 properties
* Developing and implementing strategies to expand and enhance the growing portfolio
* Ensuring compliance with the Residential Tenancies Act (RTA) and industry regulations
* Handling escalated client concerns and resolving high-level problems
* Overseeing trust accounting compliance and financial reporting
* Building and maintaining strong relationships with clients
* Driving business development and maximizing revenue opportunities
* Implementing innovative technology solutions to improve efficiency
WHATS ON OFFER
* An established and reputable real estate brand
* $105,000 - $125,000 + Super + Bonuses & Commissions
* A supportive, dynamic, and collaborative team culture
* Attractive salary package with performance-based incentives
* Opportunities for professional growth and career progression
THE IDEAL CANDIDATE WILL HAVE:
* A passion for property management and delivering exceptional service
* Proven experience in a senior property management or department head role
* Strong leadership skills with the ability to mentor and motivate a team
* In-depth knowledge of Victorian rental legislation and compliance
* Excellent problem-solving, communication, and negotiation skills
* A proactive approach to business development and growth strategies
* Experience with property management software (e.g., PropertyMe, Inspect Real Estate)
* Willingness to work weekends when required
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