Description
The Sr. People Operations Specialist I EMEA will be part of the EMEA People Operations team directly reporting to the People Operations Team Manager. This position will provide critical HR services to managers and employees in EMEA. The ideal candidate will be based out of our Vienna office and speaks French (German is a plus). We are looking for this role to predominantly manage our France and German regions along with other EMEA locations. This role will make a significant impact by efficiently supporting onboarding, off-boarding, Workday employee transactions, Employee life cycle changes, New Hire orientations, Benefits administration, and more. This person must thrive in a fast-paced, high-engagement environment and possess an extraordinary desire to innovate even the most basic transactional aspects of HR. This role will be on the front line working closely with employees, managers, and other HR team members. This person must be comfortable and experienced working with geographically distributed teams in providing top-notch HR services.
What You'll Do:
* Manage people operation tasks (new hire orientation, benefits administration, HRIS support, admin support)
* Administer background check process and manage onboarding process for all new hires.
* Processing salary increases, promotions, employee transfers, job changes, bonuses, relocations, and ensuring accuracy in Workday.
* Manage benefits
o Provide stellar service to employees with benefit questions including, time off requests, policies, benefits, forms, records, and practices; provide timely resolution of all employee issues.
o Be the contact person for benefit vendors and drive key programs related to company benefits.
o Day-to-day benefits administration.
o Manage and process Benefit Invoices.
o Work closely with the Benefit broker to answer employee questions.
o Medical benefits renewal and employee enrollment for multiple countries.
* Drive immigration administration processes in close collaboration with People business partners and managers.
* Provide contractor agreements and on-board contractors; and manage contract renewals.
* Ensuring compliance with company policies/procedures.
* Manage relationships with outsourced partners in EMEA.
* Significant hands-on transaction processing (new hires, exits, compensation changes, immigration).
* Partner with the People Team on priority projects and other day-to-day administrative functions.
* Lead some People Operations projects to improve our processes and service to employees.
* Work closely with Payroll to ensure correct and on time payment of salary and bonuses.
What You'll Bring:
* From 1 to 2 years of experience in a People Operations role in a fast-paced environment.
* BS or BA in Human Resources preferred.
* Prior experience with Workday as a HR user is preferred.
* Proficiency with Microsoft Office Suites (Outlook, Word, Excel, PowerPoint).
* Able to design useful Excel reports and have good analytical skills.
* Excellent written and verbal communication skills in English and French (German is a plus).
* Strong attention to detail.
* Ability to prioritize and multitask.
* Ability to keep and maintain confidentiality.
* Flexibility, and an ability to continuously innovate in the midst of chaos.
* Based on the level of experience, the role may be designated as either Senior People Operations Specialist I or People Operations Administrator for the EMEA region.
What We Offer:
* Enjoy 25 days of annual paid time off, plus an extra day off on your birthday!
* Access national health insurance and a pension plan for your peace of mind.
* Receive a complimentary CalmApp subscription for you and your loved ones—because mental wellness matters.
* Compensation: €43,000–€45,000.
* Work in an energetic, hybrid environment that offers the flexibility and balance you need.
* Enjoy a lunch voucher to make your workdays even better.
* Benefit from our family leave program, which grows with your tenure at Meltwater.
* Thrive in our inclusive community and take advantage of continuous professional development opportunities to elevate your career.
Our Story:
The sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way. We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.
Equal Employment Opportunity Statement:
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
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