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The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018. After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.
Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.
The Position
An exciting full-time opportunity exists for you to join The Calile Team in the role of Night Auditor. As a key contributor to the seamless and efficient overnight operations of this very busy property, your main duties and responsibilities include (but are not limited to) the following:
* The auditing of the daily activity of the front office and food & beverage operations in accordance with policies and procedures
* Providing accurate and up-to-date financial and yield reports as directed
* Night management of hotel operations in the absence of department HODs
* Ensuring guest feedback is recorded accurately per operational standards and any matters requiring action are resolved in a prompt and efficient manner
* Ensuring guest security and privacy are maintained at all times
* You must be able to work a flexible 7-day roster
About You
* A minimum of 1 year experience in a similar role within a 5-star hotel environment
* Prior knowledge of Opera Cloud is an advantage
* Pride in ensuring the accuracy of work
* It would be advantageous in the position to demonstrate an understanding of hotel finance
* You enjoy working a flexible roster including shift work, weekends and public holidays
Why us?
* Significant discounts within the James Street Precinct
* Growth and Development opportunities within an expanding global brand
* Discounted on-site parking – flat rate of $7
* Discounted food and beverage at all TFE outlets
* Unlimited complimentary barista coffee while on duty
* Complimentary one-night stay at The Calile Hotel
* Inclusive and collaborative working culture that encourages diversity in thinking and idea generation
As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.
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