Our client is the Austrian subsidiary of an Asian technology group. Among other things, the company is involved in the strong expansion of fiber optics in Austria and cooperates with Austria's major mobile communications providers.
Customer facing support engineer in vendor-network operator environment (on-site)
Maintenance and support activities of voice and/or messaging core network elements in a cloud environment (network change operations, upgrades, processing / tracing trouble tickets, performance monitoring, troubleshooting, inspection tasks, etc.)
Acting as interface between network operator technical team and vendor level 3 support
Providing technical support for mobile and fixed voice and messaging services
University degree in computer science, electrical engineering/ telecommunication, software engineering or equivalent
Solid IT background - computer and transmission HW, IP networking, solid Linux knowhow, knowledge/experience of cloud technologies (Openstack, Container) is a plus
Network support experience
Acting as reliable team member in an international multicultural team