What if your passion for technology could make a difference? Picture your solution being used by public institutions, running on products your friends and you use on a daily basis, or supporting diverse businesses worldwide. That’s what working at Cloudflight is like. You apply your bright ideas, and together with an experienced team of over one thousand brilliant people, you create value-driven custom solutions.
Your daily tasks will include:
1. Handling typical workstation problems (MS Office suite support, drivers, and printing issues) on Windows, Linux, and MacOS.
2. License management.
3. Resource planning.
4. Providing support for all employees using chat and helpdesk systems.
5. Providing and improving company-wide infrastructure (network, notebooks, etc.).
6. Improving and adapting our processes in a fast-growing company.
7. Keeping our infrastructure up and running.
The following will make you succeed in this role:
1. Excellent communication and interpersonal skills to provide support and assistance to your colleagues.
2. Fluency in English to ensure effective communication with the team.
3. Proven experience in configuring and troubleshooting computer issues, including the ability to differentiate between hardware and software problems.
4. Solid skills in daily Windows operations and troubleshooting, with an interest in learning Linux and MacOS.
5. Ability to maintain and service a range of devices, including notebooks, access points, printers, screens, cables, and adapters.
6. Basic knowledge of networking concepts to ensure seamless device connectivity.
7. Passion for automation, with scripting skills being a significant plus, or a strong interest in learning how to automate tasks.
We are an equal opportunity employer. We strive to create an inclusive environment where everyone can thrive regardless of their background and circumstances. All applicants receive equal opportunity regardless of age, gender identity or expression, language, disability, ethnicity, national origin, religion, or sexual orientation.
For Austria: The law stipulates that the minimum wage must be specified in job postings. The minimum salary is 40.922 euros/year in the collective agreement. Adequate to your skills, we are willing to pay much more.
We will go through your application and come back with feedback.
Any questions? Contact us at jobs@cloudflight.io
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