Job Description - Assistant Director of Contracting - Cluster C&E Sales (HOT0BAFI)
Work Locations
Hilton Vienna Am Stadtpark 1 Vienna A-1030
As Assistant Director of Contracting - Cluster C&E Sales (m/f/d), you are responsible for the economic success and revenue and profit maximization of our three Hilton Hotels in Vienna. You represent our hotels to customers and negotiation partners, demonstrating your professional and dedicated approach.
With your passion for the hotel industry, you ensure guest and customer satisfaction and loyalty while adhering to established standards.
Responsibilities
1. Knowledge of the hotels' facilities, products, and services, as well as Hilton Worldwide
2. Monthly forecasting
3. Ensuring the economic profitability of groups and events
4. Preparation and presentation of reports in Commercial - Morning Meetings and Business Focus Meetings
5. Selling rooms, event spaces, and services in line with respective hotel strategies
6. Creating proposals and contracts according to customer/guest requirements
7. Independently conducting professional property tours and detailed discussions with customers
8. Correct, efficient, and timely communication with customers/guests and team members
9. Efficient utilization and maintenance of all existing systems
10. Creating a secure environment for our guests and team members at all times
11. Generating all necessary reports and statistics
12. Checking the correct and complete input of required data and activities in specific computer systems
13. Participating in and supporting marketing activities such as BBOB Calls, Sales Blitz, etc.
14. Personnel management: leadership, motivation, training, and evaluations (PDRs) of employees
15. Participating in regular internal communication meetings
16. Creating the duty and vacation schedule
17. Participating in training sessions and implementing acquired knowledge
18. Maintaining cleanliness and order at the workplace
19. Being mindful of personal behaviour and that of colleagues to prevent accidents
20. Being able to respond correctly to internal alarms (e.g., bomb threat/fire alarm)
21. Participating in credit meetings with the accounting of the respective hotels
Qualifications
1. Adequate tourism education and several years of experience
2. A strategic and forward-thinking approach, along with strong analytical skills to recognize and respond to competitive trends
3. Target-oriented work style
4. Ability to complete tasks within clear deadlines and prioritize
5. Strong communication and negotiation skills
6. Confident and well-groomed appearance
7. Flexibility and openness to new challenges
8. Excellent German and English language skills, additional languages advantageous
9. High customer orientation and service mentality
10. Willingness to take responsibility in the corresponding area and demonstrate commitment and high self-motivation
You are at the center of our focus; only when you are happy are our teams and guests. Thrive with Hilton in a secure career and enjoy all the benefits of an international hotel chain.
Why you should work at Hilton:
1. Flat hierarchies & a 'first-name' mentality foster the right team spirit
2. Professional training and development, ensuring a personal buddy for a good career start
3. International and national career opportunities and advancement chances in our three hotels
4. Healthy mind & body - including our Team Member Restaurant with healthy, complimentary meals
5. Team events and regular career talks
6. 'Sleep In Experience' - experience the hotel from a guest's perspective
7. Great and, most importantly, affordable travel opportunities - plan your perfect vacation with Hilton
8. We cover your travel costs to the hotel and provide you with your public transportation ticket (annual pass)
If we've sparked your curiosity, we look forward to receiving your meaningful application (cover letter, CV with photo, certificates).
We're excited to meet you!
Warm regards,
Your Hilton Team Austria
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