Accelerate Your Potential in Life Sciences
About the Role
Molecular Devices empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As a Product Support Engineer – CellXpress.ai, you will provide high-quality engineering support to meet Field Service and external customer needs.
Key Responsibilities
* Generate documentation and conduct hardware and software training to enable support of the customized product by field service engineers and technical support.
* Provide direct escalation support to the Field Service Engineering and Technical Support teams for CellXpress and related products.
Requirements
* S. or higher in a Life Science discipline or in Engineering is required.
* 5+ years of professional work experience as a hands-on engineer in a life science company or discovery laboratory environment.
PREFERRED QUALIFICATIONS
* Demonstrated success in managing multiple activities/projects, priorities, or people in a fast-paced, high-growth, results-driven environment.
About Molecular Devices
We drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology shapes a healthier future for all.