Senior Process Improvement Manager, Surface Transportation, EU ATS ACES
This role can be based across the EU, but with a home site in one of our EU Sort Centers.
We are seeking a highly skilled and motivated Senior Process Expert to help develop a world-class middle mile process that delivers goods on time at the best cost.
Key Responsibilities:
1. Design and implement systems, metrics, and programs that maximize compliance, productivity, and continuous improvement.
2. Build strong partnerships with operations field leaders to identify the impact of new business initiatives and successfully integrate and deploy them onsite.
3. Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers.
4. Collaborate with technology teams and product managers to develop new tools and systems to support the growth of the business.
5. Support the improvement of the vision, content, and delivery of standard work and ACES Training program.
6. Create benchmark standards and audit processes.
7. Analyze and solve operational barriers with a focus on understanding root causes.
Requirements:
* Bachelor's Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience.
* Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain, or related field.
* Exposure to program and project management.
* Demonstrable experience managing cross-functional and regional programs influencing different stakeholders' groups.
* Advanced MS Office skills, particularly Microsoft Excel.
* Around 30-40% travel required.
Preferred Qualifications:
* Highly analytical and comfortable with large analyses.
* Able to quickly distill down complex operating models and identify opportunities.
* Ability to operate at both a strategic and operational level. Credible and impactful both with senior operational and business leaders as well as on the shop floor.
* Writing SQL queries, knowledge of Python, Visual Basic, Tableau, or other technical tools.
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