Job Description
Primary Function of Position:
The Genesis OR Consultant provides onsite & remote consulting to implement da Vinci Surgery best practices in standardization, efficiency, staff training, cost containment, and block scheduling. They work with hospital leadership and Intuitive teams to ensure customers can launch, optimize, and sustain successful robotic surgery programs.
Roles and Responsibilities:
* Develop expertise in Intuitive technology, applications, and proper instrument handling
* Manage assigned territory and conduct Genesis OR Consultant initiatives with strategic customers
* Collaborate with customers and Intuitive teams to formulate customized solutions based on hospital needs and goals
* Deliver in-person and remote consulting services to improve standardization, efficiency, staff training, cost containment, and block scheduling
* Analyze data and prepare reports for customer engagements
* Support Genesis and Intuitive events and conferences, both in-person and virtual
* Participate in new product training and launches
* Report customer complaints to appropriate internal parties
* Support the evaluation and selection of potential new reference centers
* Promote collaboration with Genesis and cross-functional teams to achieve implementation goals
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