Your missionDo you want to better manage your working hours, reduce travel, and have less project stress, especially during holidays? Then apply your consulting experience in direct customer support and build lasting customer relationships.Support our customers in the area of Microsoft Dynamics 365 FSCM or AX:Acceptance, analysis, and processing of customer inquiries and problemsInterface between the consulting and development departments, customers, and external service providersCreation and coordination of individual solution concepts for customer inquiries and problems, as well as preparation of decision-making bases for the customerDirect support for customers in troubleshooting or assistance with using the Microsoft Dynamics 365 FSCM applicationDocumentation of activities carried out in a ticket systemAccompanying and conducting testsYour profileDegree in IT (e.g., Business Informatics), an IT apprenticeship (e.g., IT Systems Management Assistant, IT Specialist), or comparable professional experienceKnowledge in handling ERP systems, ideally Microsoft Dynamics 365 FSCM (or previous versions)Enjoy working in a teamExcellent verbal and written communication skillsIndependent, customer- and solution-oriented working styleHigh awareness of deadlines and qualityVery good German and good English skillsWhy us?Intensive support during the onboarding processIndependent work with ample freedom to contribute your ideasAn agile team that works closely and trustfully togetherIndividual development and training opportunitiesExciting customer projects both domestically and internationallyWorking time account and 30+ vacation daysDetailsPossible OfficesRemote in AustriaViennaSalzburgType of Employment: Full- or part-time (24 hours or more)Apply now
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