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RSPCA is Australia’s best known and most respected animal welfare organisation, working tirelessly to prevent animal cruelty, caring for over 9,000 animals in South Australia every year. We are animal protectors, carers and guardians and bring solace to the abandoned, surrendered and injured. We offer shelter, education, medical attention and love to help animals in need find loving forever homes. We advocate for the humane treatment of all living creatures, and we are the only charity empowered by State Parliament to prosecute perpetrators of animal cruelty and neglect.
RSPCA South Australia is looking for an Op Shop Manager to successfully manage the daily operations of our stores, with the purpose of driving sales, delivering high levels of customer service and managing the volunteer workforce.
Note: we have full time and part time opportunities available across many stores.
In the role you will:
* Organise all store operations and allocate responsibilities to employees and volunteers.
* Build an effective team by leading and managing volunteers; identify clear work functions and monitor performance against the business objectives.
* Manage the Op Shop volunteer roster and regularly review to ensure suitable volunteers meet the operational requirements.
* Produce high quality finance management and reporting documents within specific timeframes.
About you:
The successful candidates will be energetic and tenacious in the achievement of goals, take initiative and demonstrate the personal drive to exceed targets. They will be 'self-starters' with a strong sense of initiative encompassing excellent time management and organisational skills. They will encompass a positive personality, with a flexible attitude and the ability to ensure high priority to customer satisfaction is provided. The successful managers will encompass excellent written skills and strong attention to detail, ensuring work produced is accurate and consistently meets quality standards.
About our culture:
Both new managers will be part of an organisation which is energised by an incredible purpose and passion to achieve the best outcomes for animals everywhere. An environment that will help them thrive, grow and be a better you. Exceptional talent, teamwork and teams are the most important thing to us.
* 40% discount off Royal Canin pet food.
* At-cost microchipping, vaccinations and discounted prescription medication for owned pets.
* Discount on RSPCA Op Shop purchases.
* Discount adoptions from RSPCA Animal Care Centres.
How to apply:
If this role excites you, please include your current resume and a cover letter outlining why you believe you are the best candidate for the role. Due to the expected high number of applications, only those shortlisted will be contacted.
How do your skills match this job?
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a store manager?
* Do you have customer service experience?
* Do you have experience in a sales role?
To be the leading South Australian authority that strives for excellence in the standards of care and protection of all animals.
Our Mission:
RSPCA South Australia is a community-based charity. Our purpose is to:
* Prevent suffering and cruelty to all animals.
* Continually and actively promote their care.
* Provide high quality rescue and welfare services.
* Raise awareness and lead public debate.
Our Purpose:
Our work is guided by the Five Freedoms for Animals:
* Freedom from hunger and thirst.
* Freedom from discomfort.
* Freedom from pain, injury or disease.
* Freedom to express normal behaviour.
* Freedom from fear and distress.
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