About Semsysco GmbH
Semsysco GmbH is a leading provider of innovative information system solutions and services, dedicated to supporting users globally with data, information, and systems to achieve their business objectives.
Job Description
We are seeking an IT Operations Specialist to join our team, responsible for the day-to-day operations of IT relevant activities such as IT infrastructure, desk side support, client management. This role will act as an interface between business and core IT teams.
Key Responsibilities
* Maintain IT service levels and support clients' PCs and IT infrastructure environment on a daily basis.
* Ensure that IT standards are followed and executed.
* Assist in new IT roll-out and integration of business applications.
* Provide desk side support.
* Help end-users with office software & hardware related issues and problems by providing technical expertise.
* Act as a communication interface between the regions and the IT organization concerning IT related issues.
* Address IT specific issues and problems to the IT organization for finding solutions.
* Integrate and maintain hardware and other computer equipment into an asset management system.
Requirements
* Graduate of a relevant technical college (HTL) or equivant, or 5 years equivalent experience.
* Working knowledge of network infrastructure including IPV4, IPV6, DHCP, DNS and VLAN.
* Excellent written and verbal communication in English and German language.
* Ability to prioritize and have excellent analytical and problem-solving skills.
* Intellectual curiosity with clear and logical way of approaching tasks.
* Ability to perform physical tasks such as moving or lifting a computer.
* Strong customer service ethic and ability to collaborate in a team as well as cross functionally.
Our Commitment
We believe it is essential for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Semsysco GmbH is an equal opportunity employer, committed to non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws.
We offer a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely.