Job Description
Brainlab is looking for a Support Specialist to support our Radiosurgery and Radiotherapy customers from a home office based in Vienna.
As a Support Specialist your main tasks will include:
* Perform installations of radiotherapy and radio surgery products in your assigned area as well as in other countries in Europe
* Perform service and installations of radiotherapy/radio surgery products
* Independently perform troubleshooting and repairs
* Provide on-site guidance and assistance to physicians and physicists maximizing efficiency and usage of the Brainlab oncology solutions
* Effectively communicate with customers to understand problems and adequately troubleshoot issues
* Perform routine calibrations and preventative maintenance
* Deliver high level customer service
Qualifications
* B.S. in Electrical, Electronic or Biomedical Engineering, Medical Physics, Physics or equivalent working experience
* Computer expertise and familiarity with hardware troubleshooting and Networks / IT infrastructure
* Knowledge of medical linear accelerator or x-ray imaging systems preferred
* Must be a self-starter, working without close supervision, be able to successfully schedule, organize and conduct service activities in assigned territory
* Excellent organization and time management skills, and the ability to manage many work streams simultaneously
* Excellent written and oral communication skills in German and English
* Works well in a team environment and individually
* High flexibility and ability to travel 70%
Additional Information
* A mutually-supportive, international team
* Meaningful work with a lasting impact on medical technology
* Company car, cell phone, laptop - also for private use
* Flexible working hours as well as homeoffice
* Regular after work, team, and company events
* Comprehensive training and continuing education opportunities
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Föll