Working at Intermarket Bank means pursuing a common goal and being enthusiastic about shared values. We always treat one another with respect, empathy, and understanding for our diverse backgrounds. This applies to our customers as well as to our employees. IT Operations Manager - Intermarket Bank AG Supply Chain Finance Solution - all genders Location: Vienna Working Hours: Full-time Occupation Area: IT Company: Intermarket Bank AG Benefits WeShare - Employee Share Program Health Center Success through diversity Sports and leisure Good transport connection Intermarket Bank AG ("IMB") is a specialized financial institution for Supply-Chain-Finance services ("SCF") and part of Erste Group. IMB serves corporate clients from SMEs to Mid-Caps and Large International corporations, whereby Factoring, Invoice Discounting, Forfeiting and Reverse Factoring ("ErsteConfirming"), are the anchor products. In the future also additional SCF products including Invoice Dynamic Discounting, Purchase-Order-Finance and inventory/warehouse based finance solutions will be part of the product portfolio. IMB also acts as Group Center of Competence for SCF Products within the Erste Group in close cooperation with the respective departments and Erste Group network banks for SCF Business in CEE. The department "Organisation & IT" is responsible for System Operations (Run the Bank) and System Enhancements (Change the Bank) for the entire IT Architecture of Intermarket Bank AG including the management of third party providers.In addition, we are responsible for IT Governance, IT-Legal and -Financial management, Workplace Services as well as regulatory data reporting towards Erste Group Bank. Your Tasks Responsible for IT-Governance, -Procurement and -Contract Management Accountable for overall IT-Financial Management in terms of budgeting & cost controlling Drives both run-the-bank and change-the-bank activities together with an internal team of business analysts and IT Providers which are responsible for IT Infrastructure and IT Solutions In this context you are responsible to plan & steer the entire release and environment management In addition, planning, coordinating and managing the software testing in dedicated test-environments until Go Live is essential to secure stable operations Provider Management includes continuous incident, problem and change management as well as improvements of collaboration processes Moderation, coordination and documentation of several platforms is an essential part to secure a productive collaboration with all relevant stakeholders Effective communication with both technical and non-technical stakeholders Your Background Professional experience in IT Management Processes and ability to understand business and technical requirements in an integrated IT Architecture Senior experienced in IT Project Management & IT Service Management Understand the principals of IT System Operations Management Knowledgeable and skilled in IT Contract Management and Cost Controlling Experienced negotiation skills towards IT vendors Familiar with IT Management Standards (e.g. ITIL) and IT Management Tools Passion for teamwork, willingness to take ownership to discuss the optimal solution with our business and not afraid to challenge status-quo Willingness to constantly improve collaboration btw. business and IT stakeholders and find a good mix btw. run-the-bank and change-the-bank topics Fluency in English and German language Our Offer In Intermarket Bank AG you have the possibility to get to know relevant areas of factoring business and benefit from the passionate community at Erste. Discover and enjoy the benefits of Erste Group The minimum wage for this full-time position in accordance with the collective agreement with complete fulfillment of the functional profile is EUR 44.476, gross per year. But this is just a formality - we would be happy to talk about your actual salary in person We offer our employees the opportunity to divide their hours between working from home and at the office. We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin. Contact Stefan Locker Apply online