Customer and Channel Proximity Specialist
Full time I Madrid
Flexible Arbeitszeiten
Weiterentwicklung
Internationale Projekte
Our client is a leading multinational company in the FMCG industry with a rich history and a reputation for high quality products and innovative marketing strategies.
In the past years, they have established a state of the art Global Digital center in Madrid, dedicated to driving the transformation into a fully global digital and agile company. This new hub aims to leverage cutting edge technology and top talent to ensure they remain at the forefront of the industry.
Your Responsibilities
* Act as liaison between technical teams and commercial departments in Southern Europe
* Gather and understand requirements from commercial departments, ensuring tech team is aware of business needs
* Serve as proximity point of contact for tech teams to process new business demands and validate application of demands
* Test new tech products/services to ensure they meet customer needs before rollout
* Manage transition process, helping commercial department adapt to changes and integrate into daily operations
* Lead and provide support for local and legacy applications in absence of global solution
* Share metrics on value, adoption, and demands evolution with the Lead
* Collaborate with other domain Proximity Specialists to ensure consistent approach across different areas
Your profile
* Good knowledge in the product domain scope
* Change management skills & tools knowledge
* Salesforce Sales Cloud and/or Salesforce Consumer Goods Cloud
* Ideally, good knowledge of Magento for the e commerce part
* Strong communication skills, with the ability to talk with both technical & non technical stakeholders
* Collaboration & teamwork, with the ability to work in an agile development environment
* Fluency in English, French is of advantage
The Offer
1. Join a dynamic, collaborative, and innovative team at the companys Digital Hub in Madrid
2. Shape the path of cutting edge products and drive product innovation forward
3. Access to career development opportunities and global technology advancements
4. Competitive salary and additional corporate benefits
5. Tickets restaurant
6. Flexible working hours and remote options
7. Sanitas healthcare and life insurance included
8. Annual profit participation
If you are interested in this challenging position we are looking forward to receiving your comprehensive application for ref.no. 103,508 preferably through ou