Paper republic is one of the world's fastest growing brand of premium notebooks and leather accessories. We design, produce and ship our notebooks directly to 300.000 customers worldwide through our own ecommerce website. We are a dynamic international team of 70 people with more than 20 nationalities who like to develop and implement ideas together. Based in the heart of the 9th district in Vienna, paper republic HQ spread over 1000sqm, bringing together production, warehouse, office and shop, making it a unique, fun and beautiful place to work.
We're opening our first shop in the heart of Vienna - a space that brings our global community together through a unique and immersive brand experience. Our new concept combines retail, product customisation, a café, and an event space.
To help bring this vision to life, we're looking for a proactive, hands-on Shop Manager to join us before the opening. You'll be key in setting up operations, implementing systems, and creating an outstanding in-store experience.
This role is ideal for someone with strong retail and leadership skills, ready to take ownership from setup to daily operations.
Aufgaben
I) Pre-Opening (April-July 2025)
Location: Vienna, 9th district Reporting to: Project Manager
POS & Systems Setup:
* Implement the Point of Sale (POS) system.
* Define efficient checkout, payment, and returns workflows.
* Ensure smooth integration with inventory management software.
Operations & Logistics:
* Assist in defining store policies & operational procedures.
* Support the setup of inventory tracking, and stock management.
* Help organise store layout, product displays, and merchandising flow.
Hiring & Training:
* Get excellent product and brand knowledge by taking over the shop corner in our current location.
* Participate in the recruitment and onboarding of the store team.
* Ensure team readiness for sales, customer service, and store procedures.
II) Post-Opening (August 2025 & beyond)
Location: Vienna, 1st district Reporting to: Head of Sales
Team Leadership & Sales Performance:
* Lead, motivate, and manage the store team.
* Set sales goals and KPIs, ensuring the team meets revenue targets.
* Implement upselling and cross-selling techniques to maximise revenue.
Retail Operations & Sales Execution:
* Maintain efficient stock management & inventory control.
* Oversee daily store activities, ensuring efficiency and a seamless shop experience.
* Implement and refine visual merchandising strategies.
Customer Engagement & Community Building:
* Build strong customer relationships and brand loyalty.
* Act as a key brand ambassador and ensure a premium in-store experience aligned with our brand values.
Profil
* Proven experience in retail management and store operations (POS, stock, workflows).
* Strong leadership skills with the ability to build and develop a high-performing team.
* Hands-on mindset with experience setting up retail systems and processes.
* Customer-focused, with a passion for personalised service, storytelling, and community- building.
* Data-driven approach to optimising sales and performance.
* Fluent in German and English; other languages are a plus.
* Willingness to work Saturdays post-opening.
* Bonus: experience in visual merchandising and event coordination.
Wir bieten
* Being part of a store launch and shaping its foundation in one of the best locations in Vienna.
* Working closely with the founding team to establish a key brand touchpoint.
* Joining an exciting, fast-growing brand with room to innovate.
* Possibilities of developing the retail operations to other sites further in the future.
* Leading a store where personalisation and customer connection matter.
* Employee benefits (e.g. public transportation, 50% discount on all our products, )
* A salary of €2,600 for 40 hours/week, with adjustments based on education and experience.
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