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We are a beloved and rapidly growing Australian brand known for offering a premium range of delicious products suited for all ages with franchises throughout Victoria & Queensland. With established franchises across Victoria and Queensland, we are poised for significant expansion into New South Wales in 2025-26. This exciting growth presents incredible opportunities for professionals looking to grow with us.
About The Role:
In a front-facing role and as part of our broader support team reporting to the Operations Manager, we are seeking an experienced Area Manager to coach and support our Franchise Partners to assist with the continued growth and development of their businesses.
Key responsibilities include:
* Building strong, trusting relationships with franchise partners
* Leading the on-boarding, training, and assessment of new franchisees
* Providing hands-on coaching and mentoring to enhance business performance
* Delivering operational support and comprehensive training programs
* Coordinating and executing successful new store openings / re-openings
* Setting and tracking franchisee performance goals, ensuring they align with company objectives
* Ensuring stores deliver excellent customer service and addressing any service-related concerns
* Supporting franchisees with stock management, waste reduction, and supplier relations
* Ensuring franchisees are effectively using POS systems, reporting tools, and other operational technologies
* Conducting financial analysis, including reviewing Profit & Loss statements, compiling reports and presenting findings to Head Office
* Conducting regular store visits and audits to ensure compliance with brand standards, Occupational Health & Safety (OHS) and Fair Work legislation
* Identifying business growth opportunities and implementing local marketing initiatives
* Supporting marketing efforts and in-store merchandising strategies
About You:
The successful candidate will have at least 2 years of experience in a multi-site role within food retail or QSR. You are autonomous, self-motivated, and efficient, with excellent time management skills.
You are a natural leader, a proactive thinker, and solution-oriented. Most importantly, you bring positive energy, curiosity, a willingness to challenge the status quo, and a drive to learn and grow.
Why Us?
* Be part of one of Australia’s fastest-growing and fun brands
* Thrive in a supportive and collaborative team environment
* Play a crucial role in shaping the success of new and existing business owners
* Access career advancement opportunities in a rapidly expanding company!
If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from you!
Please submit your application - we look forward to meeting you!
Only shortlisted candidates will be contacted.
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