Job Description - Language Services Programme Officer (P4) (2025/0199 (018585))
Organization
MTCD-Language Services Section
Primary Location
Job Posting
2025-03-10, 12:41:41 AM
Closing Date
2025-04-01, 2:59:00 PM
Duration in Months: 36
Contract Type: Fixed Term - Regular
Full Competitive Recruitment: Yes
This selection exercise may be used to generate a roster of pre-approved candidates to address future staffing needs for similar functions in any of the Departments and Offices of the Organization.
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.
Organizational Setting
The Department of Management (MT) provides a "platform of services" that serves as a foundation for the successful delivery of the IAEA's scientific and technical programmes. Its mission statement is as follows: "MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose".
One of the main functions assigned to the IAEA by its Statute is to foster the exchange of scientific and technical information and the dissemination of knowledge in the nuclear field among Member States.
The Division of Conference and Document Services (MTCD) coordinates and supports the implementation of these activities for its users and clients, both internal and external, by organizing meetings and conferences, issuing documents in the six official IAEA languages, i.e. Arabic, Chinese, English, French, Russian and Spanish, and editing, printing and distributing publications.
The MTCD Language Services Section (LSS) is responsible for coordinating, managing and delivering language services for the Agency. The Section promotes multilingualism and maintains language standards of the organization through editing and translation of Policy Making Organ (PMO) documents, incoming and outgoing Secretariat documents and correspondence, web articles and advocacy material, Agency publications and other content.
Main Purpose
Reporting to the Section Head, the Language Services Programme Officer ensures the efficient coordination of linguistic services provided to IAEA internal clients and Member States and manages projects related to enhancing the delivery of these services.
Role
The Language Services Programme Officer is: (1) a coordinator, liaising among the document management team, the six language services [content processing] teams and the multilingual output production team, and (2) a project manager, leading projects related to enhancing Language Services and liaising with relevant internal and external stakeholders.
Functions / Key Results Expected
1. Support the Section Head in planning, organizing and evaluating the Section's work with the aim of continuously reviewing effectiveness and identifying efficiencies and priorities.
2. Recommend and implement improvements to the workflows and tools of Language Services, as well as any business process re-engineering required, in order to enhance the efficiency and consistency of Language Services, including managing major projects.
3. Facilitate the coordination of the Language Services teams in the Section for the efficient delivery of service.
4. Analyse and validate output and productivity statistics for Language Services, and any other ad hoc statistical reports as required.
5. Coordinate and validate the production of the Language Services financial reports, freelancer forecasting and administration reports, and Language Service roster updates.
Communication
Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.
Achieving Results
Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates results realistically, drawing conclusions from lessons learned.
Teamwork
Actively contributes to achieving team results. Supports team decisions.
Planning and Organizing
Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.
Client Orientation
Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.
Judgement/Decision Making
Consults with supervisor/manager and takes decisions in full compliance with the Agency’s regulations and rules. Makes decisions reflecting best practice and professional theories and standards.
Knowledge Sharing and Learning
Actively seeks learning opportunities and shares knowledge and information with others; shares specialized knowledge, skills and learning from experience across different situations and contexts effectively.
Required Expertise
Function
Name
Management and Programme Analysis Programme Management: Thorough knowledge of management principles, programme management and analysis.
Qualifications, Experience and Language Skills
Master's Degree - Advanced university degree in languages or in a relevant subject. A university degree with two additional years of relevant experience may be considered in lieu of the advanced university degree.
A minimum of seven years of relevant professional experience; of which a minimum of four years of experience in an international organization, public sector or non-profit organization, or equivalent.
Experience using and/or designing business analysis and reporting tools.
Familiarity with language services tools, including terminology software, CAT-tools and AI software for language services.
Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
Evaluation Process
1. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement.
2. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
3. Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.
Appointment Information
1. Appointment is subject to a satisfactory medical report.
2. Staff members may be assigned to any location.
3. Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
4. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.
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