Overview
Bruker Alicona is part of the Bruker family of companies, a provider of high-performance solutions in metrology for science and industry. We develop, produce and distribute optical 3D measurement technology worldwide.
To strengthen the Bruker Alicona family, we are looking for a Service & Support Engineer (m/f/d).
Responsibilities
RESPONSIBILITIES:
* Customer support and troubleshooting via phone and email
* Analyze malfunctioning measurement systems and determine corrective action, replace faulty components, and make necessary adjustments and alignments
* Spare part management
* Prepare and submit reports covering all job activities with accuracy and detail
* Participate in on-the-job training of field service personnel when required
* Suggest methods to offer improvement to equipment performance and functionality
* Keep up-to-date on new product and product changes within his/her required sphere of activity to increase own capabilities and skills
* Travel to customer locations worldwide up to 70%
* Perform preventive maintenance and calibration according to written procedures
* Conduct all field assignments according to service department procedures
* Perform other tasks as assigned by manager or supervisor
Qualifications
QUALIFICATIONS:
* You have already gained initial experience in the field of measurement technology or mechanical engineering (professional experience and/or technical studies / HTL)
* A positive approach to dealing with our customers and a committed, professional manner are a matter of course
* Willingness to travel internationally up to 70%
* We are looking for an independent person with a wide range of interests and a hands-on mentality.
* Very good English and German language skills are necessary to ensure communication with customers and colleagues.
Our Offer
OUR OFFER:
* A value-oriented work environment that leaves plenty of room for active participation and personal responsibility
* Intensive training and ongoing education
* Attractive location in the Raaba Technopark: great connections, bar/café, supermarket, fitness studio, etc.
* Canteen including meal allowance
* Regular employee events
* The minimum gross salary for full-time employment under the collective agreement is € 2,968.00 (gross) per month, with the explicit willingness to overpay depending on qualifications and experience. We would be happy to discuss the details with you in person.
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