Job ID: J2025042 IT System Administrator:in ITSM DevOps (One Identity Manager:in and ServiceNow) Hanover Full-time Gender is not important to us, what matters to us is that you fit in with our culture and the team and are passionate about your job. Tasks As an IT system administrator for ITSM systems, you will operate multi-level system landscapes and develop them further with a view to customer requirements. You will also be involved in patch and release management, including the planning of corresponding upgrades. You act as a contact person for customers and support them during the process - from the first consultation to the go-live and ensure the functionality of the implementation even after go-live. The implementation of interface and integration requirements is also one of your regular tasks. You are happy to pass on your experience to your ITSM DevOps colleagues. Requirements Your sound IT know-how, which you have acquired, for example, through training or studies in the field of computer science or a comparable qualification, is complemented by professional experience at a technical and/or process level with One Identity Manager:in and/or ServiceNow. You already have several years of experience in the operation and development of One Identity IAM solutions (e.g. Identity Manager:in, Safeguard, Starling) or the ServiceNow platform. You also have a good understanding of ITIL processes. You are familiar with the configuration and programming of customer-specific extensions with integrated developer tools. Knowledge of MS SQL, VB.NET, JavaScript, HTML, CSS, Angular JS, REST/SOAP is an advantage Ideally, you have a One Identity Manager:in Implementation Certification (IM-IC) and/or ServiceNow Certified System Administrator:in. You have a solution- and process-oriented mindset and a desire to get to the bottom of things. You have a very good command of written and spoken German and English. Our job advertisement appeals to you, but you don't quite meet the 100% requirement? No problem - we'll make up the missing percentage together. In IT Service Management, you will be responsible for the design, operation and further development of software solutions to support ITSM processes in the ITSM DevOps team. You ensure a uniform and standardized system landscape and provide a stable and consistent architecture for optimal support of business processes. Sounds exciting? Then apply and become part of our team positiveenergy The icing on the cake - we offer you these benefits: Teamwork instead of hierarchical thinking What counts for us is the success of the team, which is why we support each other. We don't have traditional hierarchies: instead of breathing down your neck, our managers prefer to have your back. Plenty of scope for your own ideas We give you plenty of freedom to work independently. We look forward to your ideas - we value your willingness to actively help shape processes, products and solutions. Further training: developing your potential from day one It is very important to us that you can develop your potential freely - from your very first day at work. You will not only benefit from a comprehensive induction, but also from further training measures tailored to your needs. Health at enercity Your health is particularly important to us, which is why our workplaces are designed according to the latest ergonomic requirements. In addition, the company medical service is always there for you if you have any questions about health issues and prevention. Everything for your work-life balance From flexible working hours and mobile working to the enercity crèche and support for caring for relatives: We do our best to help you achieve the best possible work-life balance. Attractive salary As a company, we are often geared towards the start-up mindset, but not when it comes to your remuneration. In addition to an attractive and secure salary, you will benefit from special payments or a company pension scheme, for example. enercity day nursery Every year, we provide twelve children of employees with a place in our nursery. The "Little Scientists' House" initiative introduces the little ones to music and the English language. Best transport connections We are happy to subsidize your ticket for the Hannover public transport system. There are also plenty of charging options for your electric car in our parking lot. Jobs that really make a difference Together, we move Hanover and make a significant contribution to the future of our society: we ensure that renewable energies make our world a better place to live. Mobile working Wherever possible, we make it easier for you to balance your work and private life through mobile working. Whether in a café or at home - the choice is yours Our company medical service is always there for you Take part in our prevention program or our health days, get a check-up from the company medical service team or contact our experts for all health topics. enercity Gym and company sports You can integrate exercise and relaxation into your working day at the enerGym. If you're looking for other sports to balance out your day, our company sports club is the right place for you Onboarding: for the best possible start to your working life On your first day at work, you can expect a well-equipped workplace and a mentor to help you settle in. In the first week, you and your team will find out what our networking meetings are all about. Get to know all the benefits We are excellent For us, the most important thing is that all employees can realize their potential. To this end, we offer them an environment that opens up a wide range of opportunities. A nice side effect: we receive seals that confirm this. Aroused interest? Then don't hesitate and send us your application. Simply use our online application form. Questions about your application? Feel free to contact me Franziska Pardigol (her/him) Recruiter Send e-mail 49 (1525) 1497652 enercity AG Glockseeplatz 1 30169 Hanover www.enercity.de