Senior IT Specialist/Infrastructure Engineer
We are seeking a highly motivated and experienced Senior IT Specialist to join our client's dynamic team. In this role, you will play a crucial part in ensuring the smooth and secure operation of our client's IT infrastructure.
The Key Responsibilities:
* Expert IT Support: Delivering high-level technical expertise to resolve complex incidents and fulfill service requests for both the Service Desk and local site IT teams.
* IT Security: Ensuring compliance with all IT security regulations and implementing appropriate security measures across the region.
* IT Project Management: Actively participating in and leading IT projects within your designated region and sites.
* IT Best Practices: Providing expert technical and organizational consulting to local sites and service centers, guiding the implementation of existing and new IT standards and policies.
* Problem Resolution: Developing and verifying effective solutions to recurring IT issues (problem management).
* Budgeting & Cost Management: Assisting local site IT teams in the budgeting process for IT-related expenses.
* Infrastructure Management: Overseeing the administration and maintenance of local and regional IT infrastructure, systems, and services.
* License Management: Managing software licenses for all IT systems within your area of responsibility.
* Knowledge Base Management: Creating and maintaining comprehensive and up-to-date technical documentation in a global knowledge base.
Requirements:
* Deep IT Expertise: Possess a strong foundation in a wide range of IT systems, with a particular emphasis on Azure Cloud Services, Microsoft Entra ID/Azure Active Directory, Networking, Windows Server Administration, Server Management Tools and Technologies.
* Proven Experience: Minimum 5 years of professional experience in a similar role (e.g., IT Administrator, IT Expert, IT Engineer).
* Excellent Communication: Fluency in English (written and spoken) is essential.
* Strong Work Ethic: Willingness to travel within the region to support local sites as needed.