THE ROLE
Join our team as Technical Account Manager. In this role you will play a key role in supporting our customers in all technical matters and driving technical growth in a dynamic industry environment. Your main responsibilities and tasks will include:
* Identify, drive and prioritize technical growth opportunities and business potentials in collaboration with Sales and Key Account Management
* Ensure sales and profitability targets are met through close collaboration with key stakeholders, both regionally and globally
* Initiate and implement market and customer-focused projects to support day-to-day business activities
* Manage customer complaints and non-conformities, handling customer-specific specifications and material selection
* Contribute to product portfolio management and manage new product development and improvement projects
* Gather competitive and market intelligence, benchmarking against competitors and reporting market trends
* Develop internal technical expertise through training and manage lab work, ensuring compliance with health & safety regulations
* Contribute to regional and global industry strategy by defining technical positioning and assessing long-term application trends
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ADDITIONAL INFORMATION
* Position can be filled anywhere in EMEA
* Increased travel activity within EMEA, frequently to Ludwigshafen (Germany), where the lab is located
If you have any questions regarding the role or the recruiting process, please do not hesitate to contact our Talent Acquisition Team: sun-careers@sunchemical.com
YOUR PROFILE
* Several years of experience in coatings application and technical pigment knowledge
* Degree in a technical or science-based field (e.g. Chemistry or Chemical Engineering)
* Proven experience in business acumen and managing complex global teams
* Ability to direct a lab team across multiple locations
* Excellent English skills (written and spoken), additional languages are an advantage
* Strong project management, networking and presentation skills
* Proficiency in standard software applications, CRM systems and SAP, affinity for IT systems and video/graphic design software is a plus
* Analytical, customer-oriented with an entrepreneurial mindset and collaborative team spirit