Accelerate Your Potential in Life Sciences
About Molecular Devices
We save lives by innovating for tangible impact within life sciences, diagnostics, and biotechnology. Our culture of belonging values your unique viewpoint and helps you harness Danaher's system of continuous improvement to turn ideas into impact – innovating at the speed of life.
Product Support Engineer - CellXpress.Ai
The Product Support Engineer - CellXpress.Ai provides high-quality engineering support to meet Field Service and external customer needs on our CellXpress.Ai Automated Cell Culture System. This role is responsible for generating documentation, conducting hardware and software training, and providing direct escalation support to Field Service Engineering and Technical Support teams.
Key Responsibilities:
* Generate documentation and conduct hardware and software training
* Provide direct escalation support to Field Service Engineering and Technical Support teams
* Perform risk management to minimize CellXpress serviceability risks
* Provide project execution support for CellXpress products
Requirements:
* B.S. or higher in a Life Science discipline or in Engineering
* 5+ years of professional work experience as a hands-on engineer in a life science company or discovery laboratory environment
* Ability to travel up to 30% for customer visits or technical training
* Ability to lift, move, or carry equipment up to 50 lbs
About Us
Molecular Devices, a Danaher operating company, offers comprehensive benefits that add value to our lives. Check out our benefits at Danaher Benefits Info.