An exciting opportunity has arisen to join the JBS Australia business as an Approved Employer for the PALM Mobility Program. This position is uniquely responsible for the lifecycle delivery of the initial onboarding activities and the ongoing pastoral care of our internationally sourced employee groups through the PALM Mobility Program (Pacific Labour Scheme).
How you will make an impact in this role:
* End-to-end, hands-on support and pastoral care to new employees across a range of new arrival activities including accommodation, transport, shopping, banking, and communications.
* Work with the Pacific Labour Facility (PLF) to ensure efficiency and sponsor obligations are met.
* Manage site expectations on PALM resourcing based on reporting, candidate arrivals, and process updates.
* Conduct meetings with internal and external stakeholders to provide direction, advice, and query management.
* Ad hoc reporting as required by the business units.
* Maintain accurate data records for immigration and reporting purposes.
What you will bring to the table:
* Demonstrable experience within a similar role, ideally with a high-volume blue-collar workforce.
* Working knowledge and application with offshore recruitment, including mobility (in country and domestically) through DFAT.
* Familiarity/experience working with the PLF in coordinating/supporting the PALM Scheme.
* Experience working with an Approved Employer under the auspices of The PALM Scheme.
* Knowledge of worker placements from one of the 9 Pacific Island Countries covered by the PALM Scheme.
* Demonstrated ability to provide situational leadership.
* Competently identifies cause and effect relationships.
* Responds calmly in difficult situations maintaining a strong customer service focus.
* Ability to prioritise and multi-skill.
* Strong attention to detail.
* Ability to work in a fast-paced environment.
* Makes self fully available as required.
What's in it for you:
* Heavily discounted meat products.
* Retail discounts with national partners.
* Health insurance discounts on Bupa Health and Medibank Private.
* Long-term career progression opportunities.
What next?
If you’re passionate and want to be a part of the largest meat, pork, and salmon manufacturer and producer in Australia, this opportunity may be for you. Apply now!
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a support coordinator?
* Do you have customer service experience?
* Do you have experience completing ad hoc and month-end reporting?
* What's your expected annual base salary?
About JBS Australia:
JBS Australia is Australia’s largest and most respected meat and food processing company. We have a strong portfolio of leading beef, lamb, pork, salmon, and value-added branded products. JBS Australia is a part of the global JBS business, which is the largest animal protein business in the world and the second largest food company with operations in North America, South America, Europe, Australia, and New Zealand.
At JBS Australia, we pride ourselves on a portfolio of brands that cater to a variety of preferences and priorities, meeting ever-evolving consumer tastes and providing a range of products to meet expectations.
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