We are seeking a dedicated and enthusiastic Assistant Store Manager to assist in supporting to lead our vibrant team in our Miu Miu Vienna Store. As the Assistant Store Manager, you will be a pivotal force in upholding our brand's essence, ensuring that every customer interaction reflects our steadfast commitment to luxury, style, and innovation. Your role will encompass support the Store Manager in overseeing the store, engaging with our discerning clientele, and delivering exceptional service to elevate their brand experience.
RESPONSIBILITIES
BUSINESS
* To be constantly up to date regarding fashion trends, monitor competitors and communicate the information to the Sales Staff.
* Reflect the corporate image in terms of standing and ensure that the Staff is also aligned.
* Give commercial suggestions to SM.
* Support the Store Manager in guaranteeing excellent customer welcome and service and in maintaining the qualitative standards required by the brand.
CUSTOMER
* Foster a client-centric mindset by developing and maintaining solid Client relationships.
TEAM
* Support the Store Manager in promoting an entrepreneurial and team spirit using effective communication and ensuring efficient organization.
* Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.
* Ensure professional growth and training of the staff by sharing development plans with the Store Manager.
RETAIL
* Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
* Ensure synergy and cooperation between front and back office.
* Ensure that the Store image and product care are in line with corporate standards and secure that the Staff is responsible and committed to maintain these standards.
KNOWLEDGE AND SKILLS
* At least 5 years experience in selling luxury/high qualitative product.
* A business or Retail Management degree is a plus.
* At least 2 years leadership experience and proven track record to lead teams through KPIs.
* Passionate and knowledgeable about our product ranges.
* Customer service excellence as a priority.
* Confident, enthusiastic, and positive attitude.
* Highly organized, detail-oriented and problem solving mindset.
* Fluent in spoken German and English.
At PRADA Group, we offer more than just a job – we provide a platform for you to flourish and make a mark in the dynamic world of luxury retail.
If you are a dedicated and customer-focused professional with a passion for luxury retail, we invite you to apply for the position of Assistant Store Manager at Miu Miu. Join our team and be part of a brand that embodies style, innovation, and excellence in the luxury retail industry.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Retail Luxury Goods and Jewelry
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