The objective is to enhance and maintain the stability of the CETS infrastructure environment including Citrix XenApp, server OS (Windows & Linux) and hardware, storage, backup, and compliance efforts (PCI, SOC & GDPR). As a Systems Engineer, you will work with your team Systems Engineers, development teams and local product teams to provide infrastructure to the CETS product. You will be responsible for local hardware and software vendor management, maintenance renewals and new acquisitions. You will own and drive changes/projects through all stages of the infrastructure hardware and software life cycle.
Main Accountabilities:
* Work with Product and Development teams to ensure infrastructure is able to provide the capacity and functionality required to meet both functional and non-functional business requirements.
* Deploy, maintain, support, and decommission server hardware including Cisco UCS infrastructure.
* Provide support and problem resolution for the test, pre-production, and production CETS Citrix, and VMware ESXi. This includes deployment of new updates and operational support for end users of the environment.
* Plan and manage infrastructure changes to adapt the CETS infrastructure to capacity growth, cost management and support requirements.
* Manage break/fix and service requests as needed.
* On-premise inspection of equipment deployed in both the Vienna office and collocated data center for troubleshooting as well as design of new deployments.
* Build and maintain relationships with vendor partners for acquisition of new equipment as well as managing maintenance renewals.
What we look for?
The successful candidate will be a talented, technical, proactive person who embraces challenges and is a proven problem solver. You will have…
Capabilities:
* Ability to work effectively on multiple concurrent assignments with both technical and business staff.
* Flexible, self-motivated, high work standards, attentive to detail, able to perform as an individual contributor or as a member or leader of a project team.
* Proficient writing, speaking, and interpersonal skills to effectively communicate technically with peers and strategically with senior leadership.
* Act as a technical escalation point for internal development and support teams and other team members.
Qualifications:
* Must be fluent in German and English.
* Bachelor’s degree or equivalent work experience.
* 7+ years’ experience related to Cisco UCS server hardware.
* 7+ years’ experience working with VMware virtualization technologies.
* 7+ years’ experience working with Citrix XenApp, Windows and Linux operating systems.
* Experience managing vendor partners and maintenance contracts.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
IT Services and IT Consulting
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