At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of:
Reservations Agent
As a Reservation Agent, you and our motivated team ensure the best possible service for our international guests.
Your tasks:
1. correct acceptance of reservations
2. Enthusiasm for dealing with guests and customers on the phone
3. Entry of reservations into the reservation system MARSHA
4. detailed work according to standard specifications
5. safe handling of the common MS Office programs
Your Competencies:
6. Professional experience at the reception and/or reservation of the upscale hotel industry
7. resilience, well organized and structured
8. Friendliness, flexibility, reliability and a high degree of responsibility
9. very good knowledge of German and English in spoken and written language
10. Good knowledge of the software OPERA and MS Office
11. MARSHA Knowledge of advantage
12. Friendliness, teamwork and flexibility
13. professional behavior even in stressful situations
Our benefits:
14. An attractive salary
15. Team-spirited co-workers
16. Encouraging management
17. Meals in our in-house Employee Dining Room
18. Excellent career opportunities within the world's largest hotel chain Marriott International
19. Regular growth and training opportunities
20. Wellbeing programs
21. Worldwide discounts on hotel rooms, gift shop items, food and beverage
22. Recognition programs
“We are Ladies and Gentlemen, serving Ladies and Gentlemen”
At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests.
We are already looking forward to receiving your application: