Enterprise Customer Success Manager (m/w/d) With technology, software and services for smart buildings, we transform the everyday for everyone. By combining the real and digital worlds, we empower our customers to reach their decarbonization goals, lower their operating costs and create world class occupant experiences for their people. It''s not just about improving buildings it''s about creating efficient, safe, adaptable and sustainable environments, which improve the way the world lives and works. The digital transformation of buildings is a fast changing, dynamic sector, and it needs more than just great technology it needs great people, too. We know a business only thrives if its people are thriving, so at Siemens we put our people first. Within our buildings business, our diverse global team will support you through your career, and challenge you to grow in new and exciting ways, as we transform the world''s infrastructure. Our shared journey could take you anywherewhere would you like to go? About EnlightedEnlighted is human centered proptech company that creates positive transformation wherever space, people and work meet through our industry leading technology. We empower organizations with this technology to transform physical spaces into regenerative places that fuel positive impact for people, portfolio, and our planet. We are looking for an Enterprise Customer Success Manager who will be the point person for the top customers with technical programs by partnering with several cross functional teams to identify and address technical requirement adherence in a proactive manner. The Job You''ll make an impact * Learn the customer engagement role and develop foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnership with other account team leaders * Gather information on the business objectives for customer organizations, identify customer needs, and create a shared plan to support outcomes that are specific to the customer and common to the industry using partnerships with other account team leaders * Drive conversation with customers that present the strategic alignment between the customer objectives and support contract to set a long term strategy for consumption aligned to those priorities. * Plan a portfolio of work to drive outcomes aligned with customer''s prioritized solutions and workloads * Capture, communicate, and bring forward recommendations from customer insights to sellers in identifying and producing opportunities while collaborating with internal teams and sellers to help identify growth opportunities through account planning and delivery execution * Lead and be accountable for the direction of solution deliveries while securing resources to deliver on customer obligations Your Profile You''ll win us over by having the following qualifications Basic Qualifications * 5+ years of customer facing experience as Customer Suc