Manager - Digital Upskilling & Training (f/m/d)
Your main tasks in this role are:
* At ALDI SÜD's International Customer Interaction unit, you design seamless and engaging customer experiences across digital, in-store, and service touchpoints while driving global efficiency and cost savings.
* As a Manager for Digital Upskilling & Training, you lead and manage digital upskilling initiatives, ensuring alignment with strategic business needs and organisational priorities.
* You act as a central point of coordination between business strategy, product lines, and country organisations to ensure training alignment and scalability.
* In your role, you oversee the evaluation of training needs and design digital training programs and content across functions and countries.
* You orchestrate training and upskilling across functions, ensuring employees across markets can master digital tools and processes in close collaboration with product lines.
* In addition, you represent digital upskilling in cross-functional discussions, ensuring training initiatives are effectively communicated to (senior) stakeholders.
* You’ll be responsible for evaluating training needs across functions and country organisations, ensuring content is tailored to the evolving digital Customer Interaction (CI) landscape.
* In your role, you define frameworks and best practices for training execution, enabling efficient knowledge transfer across the organisation.
* You’ll develop KPIs and tracking mechanisms to measure training effectiveness and continuously optimise learning formats.
* As a Manager for Digital Upskilling & Training, you support the preparation for training documentation, playbooks, and knowledge-sharing materials for internal distribution.
* In addition, you prepare presentations and reports to communicate training initiatives, progress, and impact to leadership and key stakeholders.
Your Profile
The requirements of the role include:
* A degree in Business Administration or other related fields.
* Several years of professional experience with digital learning or corporate training in a fast-paced environment.
* Ability to manage teams and projects.
* Experience in developing and implementing international training curriculums for large organisations.
* Experience in facilitating workshops, upskilling initiatives, and knowledge-sharing formats at an international scale.
* Ability to coordinate training across functions and markets.
* Exceptional verbal and written communication skills.
* Enjoyment in developing training materials and leading workshops.
* Striving for simplicity, efficiency, and cost-effectiveness.
* Fluency in the English language.
A Career that Benefits You
Our benefits for you are wide-ranging:
* 6 weeks of annual leave every year for all.
* A range of subsidised childcare support options.
* Options to work remotely - from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries).
* Mobile devices provided to enable flexible working.
* Relocation support (including visas/permits, home search, and moving allowance).
* Free and subsidised healthy food and drinks provided at work.
* Subsidised public transport.
* Bike leasing program to save up to 20% on bike costs to encourage sustainable transport and improve affordability.
* Discounts on a wide range of shopping in categories like fashion, travel, sports, and many more.
* All the training you need to excel in your role.
* Extensive personal and professional development.
* High level of responsibility in a diverse and international business environment.
* Collaboration with teams across borders.
* On-site & online sports with Wellpass membership.
Remuneration
Gross annual salary starting from € 104.300*
*Willingness to overpay with appropriate qualification.
Place of work
Start of work
As soon as possible.
Apply online
All applications take place through our online portal. Simply login and submit your CV, photo, and all relevant certificates/qualifications.
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