Days required: Monday – Friday – Immediate Start
Hours: Casual and Part-time applicants will be required to work 18-30 hours per week.
Full-time applicants will be required to work 37.5 hours per week.
Work hours will be between 8:30am – 5:00pm – Monday to Friday
Location: Cohort Innovation Space, 16 Nexus Way, Southport, Gold Coast 4215
About CoSpaces
For over a decade, CoSpaces has been embedded as a key player in Queensland’s innovation ecosystem, designing and managing leading innovation hubs, startup programs, and entrepreneurial events. CoSpaces specializes in the design, leasing, management, and activation of flexible workspaces and innovation communities.
This role is specifically working at Cohort Innovation Space, an architecturally designed, modern space for tech startups, freelancers, and digital professionals, supporting founders and entrepreneurs through programs, events, and commercial facilities.
Role Overview
As the Community Manager, you will be the welcoming face for all guests and tenants, and the go-to contact for our community. Your responsibilities include managing the day-to-day operations of the space and fostering a vibrant community environment.
You will be responsible for the efficient, cost-effective operation and maintenance of facilities and delivering exceptional customer service to our members and guests. Working closely with the Operations Manager, you will help bring community events, workshops, and programs to life.
Key Responsibilities
* Reception and office coordination: Ensure the space is opened and closed each day, managing kitchen consumables and answering email and phone enquiries about the space, facilities, memberships, and events.
* Community building: Welcome new members with an induction and create a space where people love coming to work. Deliver community events that bring the community together.
* Facility management: Work with the Operations Manager to ensure efficient management of our facilities, including managing contractors and suppliers for maintenance and emergencies.
* Leasing: Manage and grow our members that lease private offices and coworking desks, providing space tours to guests and prospective tenants.
* Events Support: Support the Program Team in delivering events, workshops, and programs, including logistics and supplier management.
* Room Bookings: Manage meeting and event bookings through our online system.
Qualifications
Our ideal candidate will have:
* Excellent customer service skills and a true ‘people person’
* Ability to work quickly, prioritize, and manage multiple tasks efficiently
* Strong attention to detail
* A positive ‘can do’ attitude and willingness to adapt, learn, and grow
Why Join Us
* Culture: Be part of a passionate team who love what they do and have fun along the way
* Grow: Join a growing small business and connect with a dynamic community of entrepreneurs, creatives, and professionals every day
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